Verify Your juan635 Account
Account verification protects your wallet from unauthorised access and keeps withdrawals moving without holds. We ask for a government-issued photo ID — a passport, driver's licence or PhilSys card works — plus a selfie taken at the time of submission so we can match the face to the document. Upload both through the verification section in your account settings. Our team reviews
submissions and you receive a status update by the contact method on your profile. Completing this step once means your withdrawals process without repeated document requests going forward.
- Prepare your ID — Use a passport, driver's licence or PhilSys card — the document must be current and clearly readable in the photo.
- Take a live selfie — The selfie must be taken at submission time; screenshots or older photos are not accepted for matching purposes.
- Upload in account settings — Navigate to the verification section inside your profile, attach both files and submit for review.
- Wait for status update — We send a confirmation to your registered contact once the review is complete, clearing the way for withdrawals.